Alert: Due to Covid-19, expect to receive your parcel in a month. Please see Shipping page for more info

Shipping


COVID-19 Update:

*Due to the pandemic, delivery time may now increase to a month, please be patient. Most orders will arrive around 2 weeks after dispatch.

Handling Time:

Currently, I ship your packages every Wednesday morning. Please place your order before Tuesday 5pm AEDT for Wednesday morning dispatch.

Unless your order includes a pre-order item, in which, I will send the rest together with the latest pre-order item in your order.

Tracking:

All orders are shipped through Standard Shipping, which will include a tracking number.

Shipping Times:

I ship from Australia. On average it takes around 1-2 weeks to reach their destination. However, some packages will have to be delayed up to months because of unforeseen factors such as customs delay, high delivery load, pandemic, etc.

Kouzi Studio will not be held liable for shipping delays due to these circumstances which are out of my control.

Shipping Rates (in AUD):

  • Australia: $10 Flat Rate
  • New Zealand: $15 Flat Rate
  • International:
    • $20 -- [ 0kg - 0.5kg ]
    • $35 -- [ 0.5kg - 1kg ]
    • $55 -- [ 1kg - 1.5kg ]
    • $65 -- [ 1.5kg - 2kg ]
    • $90 -- [ 2kg & over ]

Return & Exchanges:

All sales are final. No returns or exchanges are accepted, so please be sure to read over item descriptions thoroughly before making your purchase!

Custom & Import Taxes:

Buyers are responsible for any customs and import taxes that may apply.